Refunds and Return Policy
We strive to ensure your shopping experience is worry-free, and our return and refund process is designed for simplicity. Here's a breakdown of our policy:
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Return Time Frame: You have a 30-day window to return items from the date of purchase. Unfortunately, returns cannot be accepted if it's beyond the 30-day period.
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Shipping Cost: If your purchased item is defective or not as expected, we cover the shipping costs for the return. However, if the return is due to a change of mind, you will be responsible for the return shipping expenses.
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Defective or Broken Products: Notify us within 30 days if your product is defective or broken. We will facilitate the return at no additional cost. Upon receiving the item and confirming the issue, we will either provide a replacement or issue a refund, including the original shipping cost.
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Change of Mind Returns: Should you decide to return a product within 30 days for reasons other than defects, you'll need to cover the return shipping costs. Ensure the item is unused and in its original packaging. Once received, we will refund the item cost, excluding the shipping fees.
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Refunds: Upon receiving and verifying the returned product, we will promptly email you. Your refund will be processed within 7 business days to the credit card or payment method used. Keep in mind that some banks or cards may take additional time to reflect the refund.
In case you encounter any delays beyond 10 business days from the refund confirmation, please reach out to us at Support@SwingSyncSports.com.
Please note that there might be a restocking fee for returns, depending on the circumstances. For any further inquiries about returns or refunds, don't hesitate to contact our friendly Customer Support team at Support@SwingSyncSports.com.
