FAQ

Shipping and Delivery:

How soon will my order be shipped and delivered?

Depending on the brand, orders may ship on the same business day or take 1-2 days. In rare instances, unforeseen delays may occur. On average, expect delivery in 4-7 days. Longer delivery times, if any, will be indicated on the product page. We guarantee the industry's fastest processing and shipping, coupled with responsive customer service.

Payment Methods:

Which payment methods are accepted?

We accept Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay).

Return Policy:

What is your return policy?

We offer a 30-Day Money Back Guarantee on all items. Find details in our 30-Day Return Policy at the bottom of the page.

Cancellation Policy:

Can I cancel my order?

You can cancel for a 100% refund before shipping. Notify us immediately at Orders@SwingSyncSports.com. Once shipped, the order falls under our 30-Day Return Policy.

Damaged Products:

What if my product is damaged?

Inspect items on delivery; note any damage when signing. If damage is suspected, note "suspect damage" on the delivery receipt. Report damaged items with photos to Support@SwingSyncSports.com for replacement or compensation.

Placing an Order:

How do I place an order?

Click "Add To Cart," proceed to checkout, and provide shipping/billing info. For phone orders, call 888-503-9235 for immediate confirmation.

Order Confirmation and Tracking:

How do I know when my order will ship?

After placing your order, you will receive an email confirming credit card authorization, shipping/billing info, and order processing.

Once shipped, another email with a tracking number will be sent.

If an item becomes out of stock during processing, you will be notified via email or phone within one business day. We work diligently to ensure all products on our website are up to date, but often times items can quickly sell out due to high demand.

Order Confirmation via Email:

Will I receive an order confirmation via email?

Yes, an order confirmation will be sent to the provided email address for each submitted order. Print and save it for your records.

Sales Tax:

Do you charge sales tax?

We only have to charge sales tax to orders delivered to Wyoming, potentially saving you hundreds of dollars compared to other businesses.

Changing an Order:

Can I change my order?

Yes, email Orders@SwingSyncSports.com to request changes at no cost. Any price difference will be credited or invoiced. Changes can be made before shipping.

Immediate Assistance:

Need immediate assistance with your order?

Email Support@SwingSyncSports.com or call 888-503-9235 for prompt support regarding your order status.